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Back to Issue 5, 2024

Essential HIPAA compliance questions for healthcare website vendors

When considering a vendor for a healthcare website, it's crucial to ask specific questions about HIPAA compliance. Here are some key questions to ask potential vendors.

Understanding HIPAA regulations

  • Are you familiar with HIPAA regulations as they apply to healthcare websites?
  • Can you provide examples of HIPAA-compliant healthcare websites you've developed?

Data security and encryption

  • How do you ensure the security and encryption of protected health information (PHI) collected through web forms or patient portals?
  • Do you offer HIPAA-compliant hosting services? What security measures are in place?

Data management and recovery

  • How do you handle data backups and disaster recovery for HIPAA-compliant websites?
  • Do you have a documented process for handling potential data breaches?

Legal compliance

  • Can you provide a business associate agreement (BAA) for your services?

Third-party integrations

  • How do you ensure HIPAA compliance with third-party integrations or plug-ins used on the website?

Visitor data protection

  • What measures do you take to protect visitor data, including IP addresses and device information?
  • How do you handle analytics and tracking while maintaining HIPAA compliance?

Ongoing compliance and training

  • Do you provide training on maintaining HIPAA compliance after the website launch?
  • How do you stay updated on changes to HIPAA regulations and adjust website features accordingly?

Categories: HIPAA

Why it’s important

Choosing a HIPAA-compliant vendor ensures that your organization is protected and builds trust with your patients. By asking these questions, you can assess the vendor’s expertise in creating HIPAA- compliant healthcare websites and ensure that they have the necessary processes and safeguards in place to protect patient information and maintain compliance.