Count On Coffey
Back to Issue 2, 2025Making the most of your marketing dollars
In today's challenging healthcare landscape, optimizing marketing budgets is crucial for organizational success. Here are a few tips on how to maximize your marketing impact while managing financial constraints.
Align with strategic objectives
Prioritize initiatives that directly support organizational goals, whether that is a focus on high-potential service lines; growth in providers, clinics or other acquisitions; or increasing patient volume, positive outcomes and satisfaction.
Work closely with finance and leadership teams to make sure they understand the marketing budget's strategic importance. Conducting internal stakeholder interviews can help identify where marketing can make the most impact, and building strong cross-departmental relationships facilitates smoother budget discussions and approvals.
Data-driven decision-making
Leveraging data for decision-making is crucial for optimizing patient care, improving operational efficiency and maximizing marketing ROI. While Google Analytics is a popular tool for tracking website performance, healthcare organizations need to be cautious about using it due to HIPAA compliance concerns. However, the principle of data-driven decision-making remains essential, and there are HIPAA-compliant alternatives available.
Strategic budget allocation
Consider adopting a modified 70/20/10 budgeting rule to balance future growth with current needs. This allocates 70% of your budget to proven tactics, relying on your already solid marketing foundation. The next 20% is dedicated to innovation, exploring new methods and technologies—such as implementing AI tools in your department, optimizing content for voice search or doing location-based digital marketing. The final 10% is reserved for true experimentation.
For example, you could conduct social media challenges or develop ultra-short, highly targeted content pieces for specific patient touchpoints. This strategic allocation helps maintain a steady performance while fostering innovation and adaptability in your marketing approach.
Justify marketing investments
When advocating for budgets (whether project-specific or an annual budget review), consider several key points to strengthen your case. Provide evidence on marketing initiatives that have led to improved efficiency and enhanced patient experience. Stress the importance of brand building as a long-term investment that yields sustained benefits. And consistently articulate how marketing plays a crucial role in shaping the future narrative of your organization, positioning it for success in a competitive landscape.
Invest in local engagement
Leveraging community involvement is a powerful way to position your organization as a cornerstone of your area. By implementing social responsibility programs, you can build trust and engagement with residents, showcasing your commitment to the community's well-being beyond just providing healthcare services.
This approach can be further enhanced by exploring local partnerships. Collaborating with local businesses, community centers and schools not only enhances your visibility but also fosters goodwill, creating a network of support and mutual benefit within the community. Partnerships also present opportunities to share expenses across organizations, reducing your obligation to carry the full cost of an event or initiative.
By implementing these strategies, you can create effective marketing budgets that maximize impact while working within financial constraints. Remaining flexible, data-driven and aligned with organizational objectives is always a good idea, while being prepared to pivot when needed.
Categories: Marketing

The bottom line
At Coffey, we love to brainstorm with our clients on how best to maximize your return on investment and work within budget constraints. Our clients say it best.